Grace is the nicest person I have had the pleasure of dealing with I have been a tenant now for 3 yrs and she has been nothing but courteous and a true professional. She deals with any correspondence in a timely manner I wish her all the best in future endeavour s
I can't thank Elisha at Premier Property Management enough for the exceptional service provided so far! After a frustrating experience with another management company, I used the online inquiry form- and Elisha reached out right away to set up a call. She has promptly guided me through the entire process, providing clear, professional communication and a friendly approach that instantly put me at ease. For the first time in a long time, I feel I can truly relax, knowing my property is in safe hands!
We have had the best experience so far with Premier Property Management especially dealing with Rebecca. All staff were professional. Rebecca was extremely friendly, reliable and prompt with all queries. We couldn't recommend them enough.
I rented a property through Premier Property Management for the last few years, I have had a great experience and although very little contact has been needed when I have, I have received quick replies great communication and an overall great service. I have mainly spoke with Rebecca who is lovely and very helpful.
I can confidently say that Premier Property Management has been excellent to work with, consistently quick to respond, and efficient with repairs and actions.
Professional property management company who are also very friendly and helpful. Have had a brilliant experience with them over the last few years - highly recommend.
It was lovely meeting Grace as she showed me round the house, answered my questions and made the viewing referencing and keys collection seamless. I look forward to a great time renting with Premier Properties.
Kudos to the team and I recommend their services to everyone.
After seeing a few properties I liked on Zoopla. I called 4 different agencies and left voicemails. Premier Property Management were the only agency that got back in touch. The next day I was invited through email to view the property the following day. I was asked to fill out an application form on the website, which was straightforward. Grace showed me around the property she answered every question I asked very professional and knowledgeable.
Rebecca at Premier Property is very efficient and professional. The service I have received as a landlord is very good. I have also heard praise for her from tenants.
I can only say positive things about my experience with premier property management. Mostly I got taken through the process of renting my property by Marie who was amazing though all staff I have spoken to have been lovely. The whole experience was done professionally, with ease and very quickly. I recommend them very highly. Oh and I love how quickly they get back to you and always answer their phones.
I have been renting a property through Premier Property Management for a few years now and I have always received very clear and consistent communication from them. As well as this, they are very quick and thorough when it comes to fixing any issues with the property. Highly recommend.
We have been using Premier Property Management to manage a property on our behalf for a couple of years now and deal mainly with Elisha. We are very happy with the service we have received and would happily recommend Premier for anyone looking to rent a property or for a landlord looking to rent out a property.
We recently set up our rented property with Premier Letting. Elisha has been absolutely fantastic at helping us get up and running with a new tenant. Thank you for making the process so straightforward.
Grace is so lovely and pleasant to approach. She makes it very easy to ask questions, she'll always answer to the best of her ability and her communication is brilliant. Could not say enough good things about my experiences with Grace.
I have been a landlord in Scotland for 14 years and have dealt with many property management companies. I went with Premier Property Management on this occasion because I was impressed with their online presence and functionality. I am delighted I made this choice because I have found their service to be everything I wish for in a managing agent. They are prompt, responsive, and professional in all they do, and I find them a much-needed breath of fresh air in this business. I thoroughly recommend them to any landlord who wishes to have their property professionally managed.
I can't thank Rebecca enough for making our application process so smooth and hassle-free. Her prompt responses and efficient resolutions truly stood out. Grace was equally amazing—warm, welcoming, and made us feel right at home as she showed us around the property.
The professionalism and care demonstrated by the team at Premier Property Management are unparalleled. I am incredibly grateful for their support and would highly recommend them to anyone seeking a stress-free and pleasant property experience.
Overall a very good experience with Premier Property Management. Professional, friendly and approachable. The agent dealt with my queries quickly and offered reassurance throughout the whole process. Would recommend PPM to anyone looking to have a smooth renting experience.
Had an amazing experience with my viewing of one of their properties. All questions were answered efficiently and anything they weren't sure of I was told they would double check. Email communication is also top tier, couldn't recommend enough
We have had an issue with the boiler in our flat which thanks to Premier Property Management, and Rebecca in particular, has been resolved with no stress at all to ourselves. We received options as to what we could do with appropriate pricing. We were able to make an informed decision and Rebecca actioned the repair/replacement instantly. Thank you all so much ! Peter and Dotty
What a lovely, warm and friendly service we received today whilst visiting, hopefully our new home. We were met by Grace, of Premier Property Management at the property in Fife, with a big friendly smile and sincere hello. Once inside, Grace made us feel extremely welcome with her very personable tour. She listen to our questions and was able to give feedback as well as tell us that she would update us with othee queries we made. Grace was very friendly and chatty, she made us feel like we made the right decision in approaching Premier properties when looking for a home. As a customer service champion myself, it's always refreshing to feel heard and to know that you are dealing with professionals, especially when moving home. Let's hope this will be our future home. Many thanks to Grace.
I have been with the agency for two years and I never had a problem. Professional, and when I had an issue in the flat, they have been quick in solving the matter.
Rebecca has been helpful and present from the first day, and the service provided was outstanding.
Since we moved in over 2 years ago, our experience with the agency has been positive with the really helpful staff members. All queries and problems (not that there have been many) have been sorted very quickly and easily.
Very happy with the service provided. The transition to the new home was the most stress free I’ve ever experienced in the housing process. Everything was ready upon moving in. Also very prompt in responding to enquiries. I am very happy with the service. Credit to the staff also for how friendly and helpful they are.
We have recently had a change of tenancy for our flat in Dundee . Rebecca at PPM dealt with the change over in a thoroughly efficient and professional manner. Many thanks for your help, Rebecca
Rebecca has , I think , been looking after our Dundee flat for over a year .Throughout that time she has always been most helpful , professional and proactive whenever we have a tenancy issue e.g. very recently our tenant had problems with a leaking hot water boiler . On the same day the tenant e mailed PPM about the problem , Rebecca organized a contractor's visit and informed me . The problem was fixed by the end of the day , with Rebecca keeping me up to date throughout to let me know what was happening. It's also reassuring to have continuity and to deal with same person at PPM whenever there is a problem
We had an amazing experience with Grace, she was lovely and sweet , moreover she had assisted us very well with showing property , in addition she had also sorted all our queries, even the property was marvellous.
Elisha has been wonderful since I first reached out to look for an apartment, arranging a virtual viewing and answering all my questions. I’ve received so much support and couldn’t be happier with how everything has been handled throughout the process!
I gave a 5 star without a doubt, great staff, swift response, awesome customer service, Rebecca of Premier Property made my move to Dundee seamless, she’s readily available to assist with any queries. Great Company!
Grace from premier property management was lovely and very helpful when we viewed a property the other day. She also was great with answering all our questions about the property.
Its early in my tennancy but so far Premier Property Management have been outstanding! Marie has been super responsive, helpful and any problems have been taken care of immediately. Having had bad experiences with letting agents in the past, I can safely say that PPM are genuinely fantastic!
Professional, helpful and friendly staff who made the move in process smooth and uncomplicated. Explained everything clearly and kept me informed at each stage. Recommend. :)
Amazing experience from premier property, the letting application used was seamless. Elisha was prompt and quick to clarify any questions asked, she made us feel so welcomed and confident in the property we are letting .
Very kind and helpful staff! Answered all queries we had swiftly, and during our viewing we were able to take our time to look through the entire property and didn't feel rushed. Would recommend to anyone looking to rent!
My mum looked at a property on my behalf with Grace and found her to be really helpful and answered all questions asked Although we didn’t offer on the property we would not hesitate to use this agent in the future
Elisha was a great help from start to finish with helping finding tenants for my property. Every question answered and always kept updated with the process. Would highly recommend.
Couldnt recomend enough! Elisha has been amazing since day one, always quick to answer any questions or queries. Made the whole process of renting our first flat so simple and stress free.
Since moving one of our properties across to Premier Property Management, we have been extremely impressed with their professional approach. The friendly staff, prompt service and legislative detail have taken a burden from us. So much so that we have now signed the rest of our properties over to PPM to manage. Highly recommend. *****
We have used Premier Property Management for the last 5 years since letting our property. The experienced and competent team have not always been able to resolve any issues in a successful and timely manner. In fact, employing Premier Property has made things very easy for us as landlords. Over the 5 years we have received excellent service during the process of letting and managing our property. We highly recommend this company for all your letting needs.
My experience with Premier Property Management has been overwhelmingly positive. I have found the service they provide is consistently efficient and highly professional while the individual members of staff I have dealt with are unfailingly helpful, friendly and supportive. All issues arising re the rental property are both reported promptly to me and dealt with swiftly by them. I would recommend this company to anyone wishing to be assured that they are putting their property into a safe pair of hands.
I wouldn't hesitate to recommend PPM. I found them responsive, informative and really helpful in finding and securing a property. They arranged a viewing for me promptly, helped with all my questions and I always felt I could access information and support when needed. Marie at PPM was my contact and has been really excellent throughout - thank you.
Can only say good things about them. They are really responsive, efficient and friendly. I was scared about having to deal with property businesses but Premier Property Management has been amazing throughout.
Premier Property have been letting our flat in St Andrews for a number of years now. We have always had excellent service. Their link between the tenant and the owner is very slick. I would recommend them to anyone thinking of letting out their property.
We have rented out our flat in St Andrews with Premier Property Management for over 6 years. They have always sourced excellent tenants, coped with any issues promptly and professionally and kept us informed as Landlords as to the condition of the flat on a regular basis. We also have a number of properties in The Wormit area and the staff at PPM have helped with tenant finds and the drawing up of leases. When these properties become empty we will be transferring them to fully managed as we are finding the legislation too arduous and time consuming. I have no hesitation in recommending PPM to any prospective landlord. Mary Forster